Sutter Surgical Hospital North Valley Receives Five-star Rating
Sep 02, 2020 12:00AM ● By By Gary Zavoral, Sutter HealthFrom left to right: Joe Maloney, physical therapist; Sandeep Mann, RN; Dr. Ashraf Ekdawy; and Mandeep Kaur, RN. Photo: Sutter Health
YUBA-SUTTER REGION, CA (MPG) - Sutter Surgical Hospital North Valley became one of only 10 hospitals in California to receive a five-star rating for patient experience on the federal Hospital Compare website. The rating is the highest for hospitals and is based on the U.S. Centers for Medicare & Medicaid Services’ scores from surveys sent to adult patients.
A total of 266 out of 3,478 hospitals in the United States received five stars in the new ratings on the updated website from scores collected in 2019. Ratings are derived from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, which is administered to a random sample of adult patients across all types of medical conditions between 48 hours and six weeks post-discharge.
“High quality patient care is Sutter Surgical Hospital North Valley’s top priority, and this five-star rating from CMS confirms that we take every patient’s experience seriously,” said Dennis Sindelar, chief administrative officer for Sutter Surgical Hospital North Valley. “The rating is due to the hard work and team effort from our doctors and our entire staff.”
The Hospital Compare website is at www.HospitalCompare.gov. To see how Sutter Surgical Hospital compared to the California and national averages in patient survey questions, www.medicare.gov/hospitalcompare.
Located in the heart of Yuba City, located at 455 Plumas Blvd., the award-winning hospital serves Yuba-Sutter and surrounding communities. It focuses on inpatient and outpatient surgery, and outpatient MRI scans. Skilled surgeons perform general surgery as well as procedures in gynecology, orthopedics, spine, plastic surgery, podiatry, vascular surgery, and ear, nose and throat.
For more information on Sutter Surgical Hospital North Valley, call (530) 749-5700 or go to www.sutterhealth.org/sshnv.